Legal

Privacy Policy

Last updated: May 2026 · Epic Licious Food LLP

1. Who We Are

Epic Licious Food LLP operates the Dinng website (https://dinng.in) and related services. When we say "Dinng", "we", "us" or "our", we mean Epic Licious Food LLP. Registered address: 4-KB Complex, Opp. Ram Krishna Party Plot, LG Hospital Road, Maninagar, Ahmedabad 380008, Gujarat, India.

2. Information We Collect

We collect information you provide directly when you submit a franchise inquiry form (name, phone number, city, message). We do not collect payment information through this website. We also collect usage data through analytics tools (page views, device type, browser) to improve our service.

3. How We Use Your Information

We use collected information to: respond to franchise or business inquiries; improve website experience; send operational communications related to your inquiry. We do not sell, trade, or rent your personal information to third parties.

4. Third-Party Services

Our website uses the following third-party services: Google Maps (location display), Google Places API (review data), Google reCAPTCHA (spam protection), Instagram Graph API (social feed), Zomato and Swiggy (order links), PostHog (analytics). Each service has its own privacy policy. We recommend reviewing them separately.

5. Cookies & Analytics

We use essential cookies for website functionality and analytics cookies to understand usage patterns. We use Google Analytics 4 (GA4) — tracking ID G-D9S2QGH2PV — to collect anonymised data including page views, session duration, device type and traffic source. IP anonymisation is enabled. We also use PostHog for product analytics. You can disable cookies in your browser settings or opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout

6. Data Retention

Franchise inquiry data is retained for up to 12 months from initial contact. Analytics data is retained per PostHog's default retention policy. You may request deletion of your personal data by emailing marketing.dinng@gmail.com.

7. Your Rights

Under applicable Indian law (IT Act 2000 and DPDP Act 2023), you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at marketing.dinng@gmail.com.

8. Contact

For privacy-related queries: marketing.dinng@gmail.com